Regardless of spending $58.2 billion a 12 months on journey and taking leisure journeys at the same frequency as nondisabled vacationers, Individuals with mobility disabilities characterize a major however poorly served market power within the journey {industry}, in line with a brand new industry-group survey.
MMGY Journey Intelligence, a analysis agency targeted on the journey and hospitality {industry}, surveyed 2,375 Individuals with mobility disabilities and offered the ends in “Portrait of Vacationers With Disabilities: Mobility and Accessibility.” The agency hopes the information and insights will assist journey and hospitality organizations “perceive and meet the wants of thousands and thousands of people that use mobility aids, in addition to their touring companions.”
Almost all respondents (96%) confronted issues at lodges or different lodging, whereas 86% skilled flight issues and 40% had mobility gear misplaced or broken by an airline.
Survey respondents listed elevated accessibility data and expanded accessible infrastructure as prime priorities for ways in which locations may higher appeal to guests with mobility disabilities. Respondents additionally wished to have the ability to decide entry for themselves, by with the ability to see images of the precise room they’re reserving or by taking digital excursions of locations they plan to go to.
MMGY will donate gross sales of the report back to United Spinal Affiliation. “United Spinal is grateful for the work of MMGY World in elevating consciousness on the accessibility wants of vacationers with mobility disabilities. As a wheelchair consumer, I do know firsthand the limitations our group should overcome when touring, together with injury to mobility gear on the airport [or] encountering sudden accessibility points at lodges and different venues. Figuring out these points is important to making sure journey is accessible to all,” mentioned Vincenzo Piscopo, president and CEO of United Spinal.
